Your questions

We provide robes, towels, slippers, peştamal and disposable underwear. Comfortable clothes and, if you like, your own hair care are all you need. Lockers are available for valuables.

We suggest arriving at least 15 minutes early. That leaves time for the welcome, a short form and warming up in the thermal area so your treatment starts on time.

After the first trimester we offer a pregnancy-safe massage; hot stones, sauna and steam are not recommended. Tell us when booking and we will plan it with your doctor’s approval.

Valet parking is available at the building. Osmanbey metro station (M2) is a six-minute walk.

Yes. Your therapist asks before starting, and during the session you can simply say “lighter” or “firmer”.

With the right pressure it does not; slight redness fades within a few hours. Tell your attendant if your skin is sensitive and we will use a softer kese.

The stones are heated in water at 50–55 °C and tested on your wrist first. If one feels too hot, just say so and a towel is placed between.

We recommend leaving your skin bare for the rest of the day. We apply sunscreen at the end of the treatment.

The online form is a booking request. Our team calls you during opening hours to confirm the time and therapist; your booking is confirmed after that.

Please cancel or reschedule at least 24 hours in advance. For later cancellations a session is deducted from packages and memberships.

Gift cards are valid for 12 months from issue. A card issued for a treatment can be exchanged for another treatment of the same value.

Once a year for up to 30 days. If you need a longer break for travel or health, talk to reception.